Privacy policy

Our Privacy Policy and any other terms posted on the Site (collectively, the "Terms") govern your use of the Site and your purchases of merchandise available through the Site. These Terms constitute a binding contractual agreement between you and us.

Therefore, this Privacy Policy is very important and you should read it carefully and contact us to resolve any issues before using the Site and purchasing merchandise available through the Site. You can contact us at iiff@gmail.com

1. Your Privacy is Important

We are committed to protecting your privacy as an online visitor to our Site.

We use the information collected to maximize the services we provide.

When you contact us, including by purchasing any of our products or joining our mailing list, you agree to this Privacy Policy.

We respect the privacy and confidentiality of the information you provide and adhere to the Privacy Principles.

1. All information we receive from its customers is protected by our secure servers. The secure server software encrypts all customer information before sending it to us. In addition, all collected customer data is protected from unauthorized use or access.

1.2 We do not store credit card information. All debit and credit transactions on the Site are conducted through a third-party payment gateway ("Processor"). By providing these details, you hereby authorize the Processor to obtain payment from your designated payment method.

2. Collection of Personal Information

2.1 We receive and store the information you enter on our website or in store. The types of personal information we may collect about you include, but are not limited to:

a. Name

b. Delivery address

c. Billing address

d. Phone number

e. Business details (wholesale customers only)

2.2 Main ways any personal information is collected

a. If you purchase or order any products from us online

b. If you are a wholesale customer and your business supplies products to us;

c. If you interact with us through social media platforms;

d. If you subscribe to any of our mailing lists

e. If you enter any competitions we run;

f. Anyone with whom we share information for loss prevention and/or law enforcement purposes

2.3 Use and disclosure of personal information

a. To provide you with our products and services

b. To provide access to the Website, including providing you with content on the Website that is relevant to you:

c. To consider feedback and complaints you may have made to us

d. To provide refunds and exchanges

e. To promote and advertise our products and services

f. To conduct product recalls

g. To manage our business and meet legal and regulatory requirements.

3. Protecting Your Personal Information

We maintain personal information in electronic form and are protected by electronic and procedural safeguards. Your personal information will be stored on our IT systems and the IT systems of our contractors or service providers.

If your personal information was originally collected in paper form, we will destroy that paper document when the information is recorded in electronic form.

We will store this information in a secure place until this happens.

We authorize individuals to have access to your personal information. These individuals are required to treat this personal information as confidential and in accordance with this Privacy Policy. We impose the same obligations on our contractors and service providers.

4. Cookies and IP Addresses

A cookie is a small file placed in your web browser that collects information about your web browsing history. Using cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (such as name, address, email or phone number) We use cookies to analyze website traffic and to help us provide a better website experience through third-party services.

We may also use IP addresses to analyze trends, administer our website, track traffic patterns and gather demographic information for credit fraud prevention and risk reduction.

5. External Links

Our website may contain links to or from external websites that are not subject to our privacy standards, policies and procedures. We are not responsible for ensuring the protection of any information collected from any such third-party websites/applications.

We encourage you to be aware when you leave our website and to read the privacy policy of each third-party website you visit.

6. How to Contact Us

If you have any questions about your personal information stored by us, please call: or send an email to iiff@gmail.com

If you wish to stop receiving any such information, you can let us know at any time by email or unsubscribing and your request will be processed as soon as possible.